WhatsApp and Telegram bots

Serve your clients where they already write.

Bots that answer at any hour, take bookings and orders, and hand the conversation over when a person is needed.

What it is

Your business answerseven when you are not there.

A bot is a WhatsApp or Telegram account that answers your clients and handles things by itself: bookings, orders and alerts.

At night, with the business closed
  1. A client writes: “Do you have a table for four tomorrow?”
  2. The bot shows the free times.
  3. Booking made and logged in your diary.
At 9:00, when you arrive

The booking is already in your diary. Nobody waited.

Try it

Choose a conversationand reply as a client would.

Dental clinicBusiness account
TodayThis business uses a secure service from Meta to manage this chat.
Hello, I would like an appointment10:24
Choose a conversation
What happens in your business
  • Appointment in your Google Calendar
  • Client saved in your sheet
  • Alert to the team on Telegram
  • Reminder for the day before

Press the buttons in the chat to reply.

WhatsApp or Telegram

Which to useand what for.

WhatsAppTelegram
Ideal forYour clients, who already use it dailyYour team, internal alerts and clients who prefer it
VerificationThe company has to be verified with MetaNot needed
Cost of messagesReplying is usually free; Meta charges for the ones you startFree
Buttons and menusUp to three buttons or a list of optionsButtons, menus and commands with no practical limit
Up and runningOne to three weeks, depending on MetaIn a few days
A bot for your team

Your team, up to date without opening the inbox.

  • Instant alertsOrders, bookings, cancellations and payments with all the details.
  • The day's diaryEvery morning, or whenever you ask for it with a command.
  • Each alert to the right personKitchen, delivery or reception get only what is theirs.
  • Nothing to installIt works in the Telegram your team already has.
Clinic team4 members
Today
Clinic botNew appointment: Marta R. · Cleaning · Wednesday 15, 12:0010:26
Clinic botOrder #1043 paid · 3 products · €86.4011:02
Clinic botThursday 16 appointment at 17:30 cancelled. Free slot.12:15
/today12:16
Clinic botToday: 8 appointments. The first at 9:00 and a free slot at 13:00.12:16
How we work

Step by step,no surprises.

  1. Consultation

    What your clients ask you and what the bot has to solve.

    ResultBot flows
  2. Verification with Meta

    Only for WhatsApp: we guide you step by step. It usually takes from a few days to two weeks.

    ResultNumber verified
  3. Testing

    We test it with real conversations before opening it to your clients.

    ResultAnswers reviewed
  4. Live

    We review the conversations of the first weeks and adjust what is needed.

    ResultImprovements from real data

Frequently asked questions

Can my number get blocked?

We do not use unofficial methods: only the official WhatsApp Business API, which is the way Meta allows.

Can I keep using my normal WhatsApp?

The bot's number has to be on the API. The usual approach is to use a new number or move the business one; we look at it in the consultation.

What if the bot does not know the answer?

It hands the conversation over to you with everything said so far, and the client knows a person will reply.

How much does WhatsApp cost?

Replying to clients who write to you is usually free. Messages you start, such as reminders, are charged by Meta per message at its current rate. We work it out for you in the proposal.

Why Telegram?

It is free, needs no verification and is ideal for your team's alerts. It also works for clients who prefer it.

How much does the bot cost?

It depends on what it has to do: only answer, or also book, take payments and connect to your tools. After the consultation you receive a proposal with scope and timings.